FAQs
Q. How do I care for my items?
A. For Resin Products
• Although coasters and trays are made with FDA compliant resin, DaniSew does not suggest cutting food on, or using sharp objects on your pieces. This will help preserve the integrity of your piece
• Do NOT soak
• Not microwave or dishwasher safe
• Clean with warm water and a lint free cloth, may clean with alcohol if needed
• Please refrain from leaving in extreme heat. If left in extreme heat, pieces may become soft and bendable. To return pieces to their original state, bring piece into cooler area and place on a flat surface.
A. For T-shirts:
• Wash in cool or warm water inside out
• Do not iron directly on the design
A. For handbags
• It's best to spot clean only. If necessary dry clean .Shipping Domestic shipping only at this time.
• All items will be processed and shipped within 3-4 weeks (please read item description carefully) all required info must be complete) unless otherwise noted. • C
• Custom orders may take longer
• Email confirmations will be sent with tracking information included once item has been shipped
All items are shipped via USPS, unless otherwise noted or arranged. Due to COVID-19 we are unable to guarantee a shipping time frame, even with priority shipping. Please monitor your tracking to know where your shipment is along the route.
• DaniSew does not take responsibility for lost or damaged items. We will do our best to work with our customer to come to a satisfactory resolution. Such resolution may include extra fees.
• All orders begin to process once payment and all necessary information is received.
• Each item is made to order within 3-4 weeks unless otherwise specified. (Certain custom orders may take longer.)
Requests for 'Rush-Orders' are available. Please contact us BEFORE placing your order to assure we can comply. (Rush orders will be processed in 7 business days for an additional fee, plus shipping. Fee will be determined based on the order but will be no less than $50.00.
• To determine that your rush order can be fulfilled, please email us at danisew2016@gmail.com using subject RUSH ORDER REQUEST prior to placing your order online.
• Returns Due to the one of a kind nature of our items, and to keep all parties as safe as possible. ALL SALES ON CUSTOMIZED ITEMS ARE FINAL.
• Each item is handmade and made-per-order.